What is Psychological First Aid?

When we see someone experiencing a medical emergency we know first aid can save a life, but what if we saw someone experiencing a mental health emergency such as depression or suicidal behaviour? 

The use of Psychological First Aid in supporting the emotional, psychological, and social well-being of communities is a top priority. Individuals suffering from high stress levels, burnout and suicidal thoughts (and actions) are at an all-time high in areas such as workplaces, schools, indigenous communities and among professional responders. The Red Cross Psychological First Aid Program broadens the focus of training from a crisis-centred approach to one of resiliency-building, which is more effective at improving outcomes for individuals and others in their care. The program uses the latest evidence-based research, with case-based learning that focuses on self-care, personal protection, loss, trauma and stress. The Red Cross Psychological First Aid Program also supports and complements other existing wellness education programs.

Who Should Take These Courses?

The Self Care Course is designed for adults and youth over the age of 14.  The Caring for Others course is best suited for adults.

Individuals suffering from high stress levels, burnout and suicidal thoughts (and actions) are at an all-time high in areas such as workplaces, schools, indigenous communities and among professional responders. The Red Cross Psychological First Aid Program broadens the focus of training from a crisis-centred approach to one of resiliency-building, which is more effective at improving outcomes for individuals and others in their care. The program uses the latest evidence-based research, with case-based learning that focuses on self-care, personal protection, loss, trauma and stress.

Red Cross teaches a cycle of care approach to keep individuals and those in their care safe.  Those taking the courses will be taught to recognize the common signs of stress in themselves and others and learn what steps to take to help cope.

How to Register for these Courses

Registration:  You may register for either of these online courses at anytime.  Note that it can take up to 24 hours for you to receive your course access from Red Cross after we receive your payment though, so please be patient.  During normal business hours, the process is usually just a couple of hours.  Make sure you check your spam filter for communications from HELPgta and Red Cross during this process.

Step 1: Complete the Registration Form Below.  Once it's been submitted, come back to this page and select your method of payment.  Once payment has been received, your order will be processed and you can expect to receive a welcome email from Red Cross inviting you to set up your online account and a link to access your course.  

Step 2: Make Payment.  The price for each course is $15 +hst.  If you choose to pay by major credit card using our PayPal system the price is $16+hst.  (The additional $1 per course is to cover the PayPal transaction fees.)

You may also pay by Interac e-transfer (email) through your bank. If you've indicated this method of payment on your registration form, we'll be contacting you to to provide the email address to send it to and the secret word.

If you are an HR professional or employer who would like to purchase multiple online courses or printed books and materials, please fill out the registration form and check the box "Corporate Accounts" or email us directly at [email protected] and we'll contact you to assist your group further.  There is also the option of onsite workplace training of this material for groups.  Just let us know what you're looking for, we're here to help!


Registration Form- Psychological First Aid

Which Course are you Registering For?




Which Method of Payment?




Which Course?

Email Payment:  You may pay for your course through your bank's interac e-transfer system if it's available to you.  If you choose to pay for your online psychological first aid course this way please be sure to complete your registration form first so that we can contact you with the email address to send it to and we'll provide the secret password.